POWERSTATE Energy tycoon Play
Consumer rights

Refunds

You have fourteen days from purchase to ask for a refund, for any reason.

Fourteen day refund

Write to info@powerstate-game.com within fourteen days of purchase and you will be refunded. You do not need a reason, a form or a receipt number, and it makes no difference whether you have entered your code or played the full game.

You can also ask Paddle.com Market Ltd, who sold you the game as merchant of record. The purchase itself is governed by their Buyer Terms. A request sent on the fourteenth day is in time.

This covers your statutory right of withdrawal. Our promise is wider than the law: it still holds after you start playing.

Withdrawal form

You do not need a form. If you would like one, copy this into an email:

Model withdrawal form

To: info@powerstate-game.com
I hereby withdraw from my contract for the purchase of the following digital content: Powerstate, [full game or Founder edition].
Ordered on: [date]
Name: [your name]
Email address used for the purchase: [address]
Date: [today]

Later refunds

Need a refund after the fourteen days? Write to info@powerstate-game.com within thirty days of purchase and we will look at your request. After thirty days there is no refund.

How you are paid back

The full price goes back to the payment method you used, free of charge. Your code stops working once the refund is through.

The first 10 years of every colony are free so that nobody has to buy blind: it is the same engine and the same physics. Play them first.